FAQs
Do you provide installation?
No. We collaborate with trusted local plumbers and contractors to handle the installation of your project, except for stone countertops and select shower doors, which we manage separately.
Do I need a Plumber or a Contractor?
If you’re just swapping a toilet seat, you might handle it yourself, but for anything more complex, a professional is best.
We coordinate closely with your plumber or contractor to make sure your project goes smoothly — turning your dreams into reality, not nightmares.
Don’t have a plumber or contractor yet? Give us a call! We’re happy to recommend trusted local professionals.
Why do you prefer appointments?
This ensures we can dedicate uninterrupted time to your unique needs.
After booking, you’ll be matched with a showroom consultant who will prepare for your visit and get to know your project.
Are your products the same as what I can purchase online or at a big box store?
You can find plumbing fixtures, countertops, and cabinetry at big box stores, but our products offer superior quality backed by manufacturer warranties. Plus, we provide ongoing support—if you have questions or concerns after installation, we’re here to help.
How will I receive my quote and pricing?
Pricing varies with every plumber or contractor, so it’s important to discuss this directly with them upfront. Each contractor determines which discounts apply, and some may provide itemized pricing while others do not.